User Forum

We offer a bulletin board system to all our users where you can post questions, request help and support, specify enhancements and discover hints and tips posted by other Account Manager users.

Although Cobault does not guarantee a direct response through this system, we actively encourage all our staff to regularly contribute. In addition, some of our long standing users are more than happy to help out newcomers to our products.

Go To Forum

Video Tutorials

We are developing a series of video tutorials to take you through some of the more common activities and tasks inside Account Manager.

These will serve as a first step for new users to the tools or as a useful reminder for infrequently performed tasks.

Go To Tutorials

Screenshots

To familiarize yourself with the tool, you may find the collection of screenshots useful.

Show Screenshots
 

Premium Support Forum

Those users with active support contracts can also get access to our rapid response forums. Cobault staff guarantee to post a response to queries on this forum within 48 hours.

Telephone and Email

Those users with active support contracts can also get access to our staff directly via telephone and email contacts.

We believe Account Manager is a very intuitive tool to use. However, we also recognize that some organizations do prefer to undertake more formal training courses, for example, during geographically dispersed deployments.

We have therefore teamed up with The Hemingway Corporation as our Preferred Training Partner and would recommend you visit their site to review their range of tailor made training solutions.